We provide various service channels for all your technical support demands and doubts. You can choose a proper channel based on actual situation.

  • 01

    National Service Hotline

    Service hotline: 400 809 3369. We provide 7x24 rapid technical support.

    400 809 3369

  • 02

    WeChat public platform

    WeChat official account: Medcaptain_Service. Such functions as online request for repair, consultation, application for spare parts, micro class, product operation and service manuals are available on the WeChat public platform to eliminate your worries.

  • 03

    Contact the local business representative

    Representative office: Medcaptain has set up representative offices in central cities. Trained professionals in these representative offices can provide services to you in a timely manner.

  • 04

    Contact local dealers

    Local distributor Medcaptain establishes close cooperation with distributors to grow together with distributors and provide the most suitable customized services for clinical users.